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Leading Patient Experience Course

Course

Riyadh, Saudi Arabia
4.3 out of 5
perfect
17. Jun - 19. Jun 2019
6 Sessions
Duration 18.0h
associated tags
Certification
Certificate from Dale Carnegie & KAAUH with 17 CMEs
Choose preferred date
book till 17. June 2019, 09:30
cancel till 16. June 2019, 08:30
SR 2,800.00

Description

This patient experience program is provided by King Abdullah bin Abdulaziz University Hospital ( The first and only government hospital accredited on Patient Experience by Plantree ) . The program is targeted for the leaders in the health care sector , to empower them with the skills needed to lead a Patient Experience focused environment in their hospitals.

Goal

Raise awareness of the patient experience and spread culture change.

Understand and apply a patient experience focused approach.

Resolve patients complains and problems from practical and emotional perspectives

Create and maintain processes and procedures that improve patient experience in an innovative way.

Design a patient experience framework that better meets and exceeds the patients needs.

Precondition

No Prerequisite Required 

6 REVIEWS so far

5

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1

K

Kawthar on 20.02.2019

تجربة ممتازة اضافة رائعة وتنظيم مميز
A

ABDUALLAH on 20.02.2019

رائعه جدا والمهندس خالد رضوان رائع معلومات وافرة وايصالها اروع
S

Shoaa on 20.02.2019

دوره رائعه منظمه و الاستاذ خالد ممتاز قد حضر الماده بشكل رائع و كل معلومه بتدريب و تمرين كل يوم نرجع بمعلومه ثابته و راسخه و منظمه طريقه تحفيز رائعه للمشاركين اول مره اتحمس احضر دوره و انا انتظر اليوم اللي بعده بحماس بالتوفيق للاستاذ خالد و جميع المنظمين
M

Mmodi on 20.02.2019

Real application of the tools
A

Amani on 20.02.2019

اكثر من رائعه وممتعه واستفدت من المحتوى ليس فقط بالحياه العمليه ايضا بالحياه الشخصية
Y

Yousef on 20.02.2019